Returns Policy
We want you to be happy with your purchase and we strive to make your shopping experience smooth.
Here’s our simple refund policy:
- Refund Process: Once we get your returned item, we will inspect it. We’ll send you an email letting you know if your refund is approved. If it is, your refund will be sent to the original payment method. Please keep in mind that it might take a few days for your bank or credit card to process the refund.
Refund Time: It may take up to 10 business days after approval.
- Order Didn’t Arrive: If your order doesn’t show up within the expected time, please contact us. Once we confirm that it was lost or not delivered because of a mistake on our end, we will either send a full refund or reship the item at no extra cost.
- Damaged Items: If your product arrives damaged, please send us photos of the item and packaging. After confirming the damage, you can choose between a replacement or a full refund. We will cover any shipping costs related to the return of damaged items.
- Product Defects or Problems: If your item has a defect or stops working properly within the warranty period, you may qualify for a refund, replacement or repair. Please get in touch with us with details of the problem, including photos if possible.
- Warranty Period: 10 days.
- What’s Covered: We cover manufacturing defects, but we do not cover damage caused by misuse or improper care.
- Items Not Eligible for Refunds: Some items, like sale or clearance items, may only be refunded if they are defective or damaged.
If you have any questions about our refund policy, feel free to contact our support team.